Home > Businesses > NatWest > Reviews of NatWest > Review

"Customer service"

A review of NatWest by Colin Smith written on Wednesday 7th of June 2023


Went into the London St branch yesterday to do some money transfer and this was done by Beth,I would just like to say that Beth was friendly ,efficient and informative .dealt with all business question we had speedily.

With all the reorganisation within Branch over the past few years and changes to systems it was a pleasure to be able to have everything we needed completed by a young lady who is a credit to your branch. Her customer service is excellent and has helped me to decide to continue using NatWest Banking services .if there is any recognition for excellent customer service then Beth certainly deserves this. Please pass on this message to Beth.

So much nicer to have our business conducted by a person rather than a machine .

Colin and Eileen Smith.

Agree? Disagree? Add your own review of NatWest

Did you find this review inappropriate or offensive?

More NatWest Reviews

Now showing reviews 1-3

  • Went into branch this morning (Market Day) Two problems. 1) Branch didn't open until 10AM - Si...
  • Daunting machines by Ambrose Scott-Moncrieff
    I am 71 and have witnessed huge changes in banking. I find the machines in this branch quite dauntin...

View all NatWest reviews


NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, NatWest, and are merely third party opinions. Basingstoke.co.uk accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.


Map showing NatWest on London Street