"The amount of agency staff concerned me"

A review of Basingfield Court by A collins written on Monday 8th of September 2008

On visiting a dear friend of mine who resides in Basingfield court I noted how many agency workers there were. This concerned me as there is no continuity and surely has an effect on the residents wellbeing? I also noted that the residents appeared to be just "sitting" in the main lounge and waiting?? there was no interaction with staff or ativities going on. i am currently in discussions with my own family as regards to my mother in law and i would not consider this home for her.i also noted the odour as i entered the building and this was quite off putting.i see this as positive criticism..

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