"Complete lack of care"

A review of Alpha Cars by Anonymous written on Sunday 8th of September 2019

I have been using Alpha cars every weekend for months. I use taxis to arrange transport for my children and their Mum. I always book and pre pay. They are happy to take payment upfront but they have been late every single weekend. They do not care that it effects the time I get with my family. I received one email saying they were aware that there has been issues but nothing since and the problems have continued. They have a monopoly over Basingstoke so I don't really have a choice. I would just appreciate some contact from the management. I pay around £12 every week and they seem happy to leave young children and their Mother waiting. One day the taxi was nearly 40 minutes late.

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