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"Can't deliver to the correct address!"

A review of Royal Mail by Fed up with Royal Fail written on Thursday 20th of August 2015

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Yet again a tracked item is marked as delivered but I don't have it. So where have they delivered it to?

I have a lockable box outside my door that is plenty big enough to take the package, but it's not there.

If they left it with a neighbour (why, when it would fit in the box), why didn't they leave a note to say so?

Yet again I've paid for delivery but don't have my package and have to play detective to try to find out what happened.

And the local delivery office won't answer the phone. A national 'customer services' number is no good to me - I want someone local who can ask my postman what he did with my parcel..

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